Independent guidance and planning tools for care at home and in care homes
A care worker and an older woman reviewing a care plan together

Social Care Services

Every person is different. Their care and funding should reflect their individual needs.

Care at home

For the person who needs support, their family or their carer. Free to use, and private to your account.

You record
Each task the person needs help with, how long it takes and how often, including difficult days.
We work out
Which visit each task falls in, how long every visit needs to be and how many carers it needs.
You get
A certificate stating visits a day, minutes per visit and any weekly or monthly services, ready for a council assessment or review.

Care homes

For managers who need each resident's fee to reflect their real care, not a single standard rate.

You set up
Your running costs, pay rates and staff rota, once. Update them whenever they change.
We work out
Income tax, National Insurance, your pension contribution and holiday cover, so every care hour is costed at its true price.
You get
A numbered certificate for each resident with the weekly fee, the staff hours behind it and the gap against the council's offer.

What you take away

Every assessment ends in a certificate you can download, print and take to a meeting. A QR code links back to the full working in your account.

Social Care Services

Example

Home-care assessment certificate

Jean Taylor

Lives at home, with help from her daughter

4 home care visits a day, 4 hrs 15 min in total

  • Morning — 90 minutes, 2 carers
  • Lunchtime — 45 minutes
  • Teatime — 45 minutes
  • Bedtime — 75 minutes, 2 carers

Other services needed

  • Cleaning and keeping the home safe — 60 minutes, once a week
  • Shopping and collecting prescriptions — 90 minutes, once a week
  • Escort to podiatry — 90 minutes, once a month

Provided by family

  • Laundry and changing bedding — 45 minutes, twice a week
States what is needed. How each visit was worked out stays on the private calculation page.

Social Care Services

Example

Menu of Care certificate

Margaret Smith

Seaview Care Home, certificate SCS-CARE-MS-0001

Weekly fee for her care
£1,296.56
Care staff time
46.7 hours a week
Council's offered rate
£750.00
Shortfall
£546.56 a week

Care needs

  • General care & supervision: 14.0 staff hours a week
  • Needs two people to transfer (hoist / standing aid): 14.0 staff hours a week
  • Walking assistance / falls risk supervision: 4.7 staff hours a week
  • Full help washing, dressing & bathing: 7.0 staff hours a week
  • Continence care (pads, toileting): 7.0 staff hours a week
Staff costed on 2026/27 pay, tax, National Insurance, pension and holiday rules.

How the Menu of Care works

  1. Set up your home

    Beds, running costs, pay rates and your rota. Tax, National Insurance, your chosen pension percentage and holiday cover are worked out from the pay you enter.

  2. Assess each resident

    Tick their needs, from two-person transfers to night care. A staffing check compares every current resident's care with the hours on your rota.

  3. Issue the certificate

    A numbered certificate with the weekly fee, NHS-funded nursing care where it applies, and the gap against the council's offer. Publish an anonymous copy if you choose.

The rules we work to

The calculators use current national figures, so a certificate stands up when a council checks it.

  • National Living Wage of £12.71 an hour for workers aged 21 and over, from 1 April 2026
  • Income tax, National Insurance and workplace pension rules for 2026/27, including Scottish income tax
  • NHS-funded nursing care of £267.68 a week at the standard rate, from 1 April 2026
  • Home care visits of at least 30 minutes unless a shorter visit is agreed, following NICE guidance
  • Care Act eligibility outcomes for England, with Wales, Scotland and Northern Ireland pointed to their own rules

More help

Find a care home

Search by area, specialist care and whether the home has room.

Find home care

Search home-care agencies by the areas they cover and the care they give.

Get support from your council

How to ask for an assessment, check a care plan, request a review or complain.

About us

Who we are and how we look after the information you record.