Updated CSCI Booklet

The Commission for Social Care Inspection (CSCI) have updated their advice booklet, Social care - choosing the right service for you, published 2 January 2008, which encourages people to ask the right questions, find out as much as possible about their options, and then make informed choices about their care.

If you are looking to find a social care service for yourself, a relative or friend in the UK, the Social care - choosing the right service for you booklet gives you the information you need to find and talk to the right people and will help you and your family ask the right questions and tell you what you need to think about before making any decisions.

The booklet is divided into nine sections, which include:

What you need to do first?
Whether you can get any help paying for care and about the new Direct Payment Scheme
The importance of being in control of your care;
How to choose the right care service for you;
How to get the most from your care provider;
What can you do if you are not satisfied?
How to report abuse or neglect?
What support is available for Carers;
Links to other organisations that can help;

We have based the following advice on the information given in the CSCI advice booklet and have provided links throughout the article to other websites with contact details to help you find out more specific information.

To establish what sort of help you need we suggest you firstly to contact your local council and arrange for them to carry out a care assessment. Everyone is entitled to a care assessment no matter what your financial situation. The assessment should take into account your personal wishes and advise you fully on all the options available. It emphasises your right to decide how you want to live your life, where you want to live and with whom. So, if you would like to remain in your own home, every effort should be made to make sure that happens. Likewise, if you would prefer or need to be in a care home that should be taken into account.

Should you not be happy with the outcome of the assessment we will be happy carry out an independant assessment for you.